Need Tech Support for a District Owned Device?
If you need assistance with a Chromebook, laptop, or any other district-owned device or application please contact us.
We are available Monday-Friday, from 7:00AM to 4:00PM
Email Us at [email protected] with a description of your issue, the device you are using, what you've done to try and fix it, and include a way to contact you should we need to call for more information. This will automatically create a ticket with a unique ticket number (BSDHELP-####) to easily track your issue.
Call Us at 541.524.2278, or 541.524.2260 extension 1075, for immediate issues so we can attempt to troubleshoot with you over the phone!
Staff are able to log in to the Help Desk portal (link to the right) and create a ticket as well.
Please keep in mind that with students and parents, we can only assist with district-owned devices at this time. If a device is determined to need physical repairs, it will need to be dropped off to the school's librarian or at the district office for repair during the hours mentioned previously. Please call the help desk prior to dropping off a device for repair to make an appointment for drop-off. This way we can first determine if a physical repair is needed, and second, provide any current/updated health-related guidance for visiting the district office.